Data protection

1) Information about the collection of personal data and contact details of the person responsible1.1 We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is all data with which you can be personally identified.1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is relivira.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

2) Data collection when you visit our websiteIf you only use our website for information purposes, i.e. do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary so that we can display the website to you:- Our website visited- Date and time at the time of access- Amount of data sent in bytes- Source/reference from which you came to the page- Browserused - Operating systemused - IP address used (if necessary in anonymized form)Processing is carried out in accordance with Article 6 paragraph 1 letter f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use."By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion. You also agree that this currency may be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent when browsing our website, so that prices are in your (the visitor's) local currency can be converted".

3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a certain period of time, In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing takes place in accordance with Article 6 Paragraph 1 Letter b GDPR either to implement the contract or in accordance with Article 6 Paragraph 1 Letter f GDPR to protect our legitimate interests in the best possible way Functionality of the website and a customer-friendly and effective design of the page visit. We may work with advertising partners who help us to make our website more interesting for you. Remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing takes place in accordance with Article 6 Paragraph 1 Letter b GDPR either to implement the contract or in accordance with Article 6 Paragraph 1 Letter f GDPR to protect our legitimate interests in the best possible way Functionality of the website and a customer-friendly and effective design of the page visit. We may work with advertising partners who help us to make our website more interesting for you. Remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing takes place in accordance with Article 6 Paragraph 1 Letter b GDPR either to implement the contract or in accordance with Article 6 Paragraph 1 Letter f GDPR to protect our legitimate interests in the best possible way Functionality of the website and a customer-friendly and effective design of the page visit. We may work with advertising partners who help us to make our website more interesting for you.

We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies).
If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the data collected in each case in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether you accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the type and How he manages the cookie settings. How you can change your cookie settings is described in the help menu of the respective browser. You can find this for the respective browser under the following links: Internet Explorer: https://support.microsoft. com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https:// support.mozilla.org/de/kb/cookies-allow-und-reject
Chrome: https:// support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that the functionality of our website may be restricted if you do not accept cookies.

4) Contact
When you contact us (e.g. via contact form or email), personal data is collected.

Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or contacting you and the associated technical administration.
The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 paragraph 1 letter f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6 (1) (b ) GDPR. Your data will be deleted after your request has been processed, provided this can be determined from the circumstances.

5) Data processing when opening a customer account and for contract processing
In accordance with Article 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide it to us to perform a contract or open a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired,

6) Use of the single sign-on procedure
Facebook connection
You can create a customer account on our website or log in via the social plugin “Facebook Connect” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”) Register using the so-called single sign-on technology if you have a Facebook profile. You can recognize the social plugins from "Facebook Connect" on our website by the blue button with the Facebook logo and the inscription "Log in with Facebook" or "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook".
If you access a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page by it. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or do not currently have one are logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. This data processing is carried out in accordance with Article 6 Paragraph 1 Letter f) GDPR based on Facebook's legitimate interest in displaying personalized advertising based on surfing behavior.

By using this "Facebook Connect" button on our website, you also have the opportunity to log in or register on our website with your Facebook user data. Only if you give your express consent in accordance with Art. 6 Para. 1 lit. a) GDPR before the registration process based on a corresponding note about data exchange with Facebook, we will receive this when you use the "Facebook Connect" button from Facebook, depending on your personal data Data protection settings on Facebook, the general and publicly accessible information stored in your profile. This information includes user ID, name, profile picture, age and gender.
We would like to point out that following changes to Facebook's data protection regulations and terms of use, your profile pictures, your friends' user IDs and your friends list may also be transferred if you have marked them as "public" in your privacy settings on Facebook. The data transmitted by Facebook is stored and processed by us in order to create a user account with the necessary data if you have approved this on Facebook (title, first name, last name, address details, country, email address, date of birth). Conversely, based on your consent, we may transmit data (e.g. information about your surfing or purchasing behavior) to your Facebook profile.

The consent given can be revoked at any time by sending a message to the responsible person named at the beginning of this declaration.
Facebook Inc., based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.
The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.phpIf you do not want to, In order for Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. with "Adblock Plus" (https://adblockplus.org/de/).

7) Use of your data for direct advertising
Sign up for our email newsletter
If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing all other data is voluntary and serves to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed to us that you agree to the sending of newsletters. We will then send you a confirmation email in which you will be asked to confirm that you would like to receive newsletters in the future by clicking on a link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 (1) (a) GDPR. When you register for the newsletter, we save your IP address provided by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any misuse of your email address at a later date. The data we collect when you register for the newsletter is used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the responsible person named above. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list.


8) Data processing for order processing
8.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent that this is necessary to deliver the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, to the extent that this is necessary for payment processing. When using payment service providers, we will expressly point this out to you below. The legal basis for the transmission of the data is Art. 6 (1) (b) GDPR.
8.2 In order to be able to fulfill our contractual obligations towards our customers, we work with external shipping partners. We will pass on your name and delivery address to a shipping partner selected by us exclusively for the purpose of delivering the goods in accordance with Art. 6 (1) (b) GDPR.
8.3 Use of payment service providers (payment service providers)
- Amazon Pay

If you choose the payment method "Amazon Pay", the payment will be processed via the payment service provider Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon Payments"), to which we will send the data you provided during the ordering process together with the information about your order in accordance with Art. 6 Para. 1 lit. b) GDPR. Your data will only be passed on for the purpose of processing payments with the payment service provider Amazon Payments and only to the extent necessary for this. Further information about Amazon Payments' data protection regulations can be found at the following internet address: https://pay.amazon.com/de/help/201751600
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal, we provide your payment details to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), further. The transfer takes place in accordance with Article 6 Paragraph 1 Letter b GDPR and only to the extent that this is necessary for payment processing. PayPal reserves the right to carry out a credit check for the payment methods: credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal.

For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f) GDPR based on PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of a payment default, to decide whether the respective payment method is offered. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, among other things, but not exclusively, address data. Further information on data protection, including the credit agencies used ,
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process payments in accordance with the contract.

- SOFORT
If you choose the payment method "SOFORT", the payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to which we will send the data you provided during the ordering process together with the information about your order in accordance with Art.
b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. Further information about SOFORT's data protection regulations can be found at the following internet address: https://www.klarna.com/sofort/datenschutz
- StripeIf you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we will provide the information you provided during the ordering process with the passport details on your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR.

-Stripes

If you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to which we will pass on the information you provided during the ordering process and the Pass on information for passing on your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR.
Your data will only be used for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. passed on and only to the extent necessary.

Further information about data protection at Stripe can be found at the URL https://stripe.com/de/terms.
In order to be able to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order details to Klarna during the ordering process so that Klarna can check whether you are eligible for Klarna's payment methods and Klarna can tailor the payment methods to you. Your transmitted personal data will be processed in accordance with the Klarna data protection declaration.

9) Rights of the data subject
9.1 The applicable data protection law grants you comprehensive rights (rights of information and intervention) towards the controller with regard to the processing of your personal data, about which we inform you below: -
Right to information in accordance with Art. 15 GDPR:

In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be passed on, the planned storage period or the criteria for determining the storage period , the existence of a right to correction, deletion, restriction of processing, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you became,the existence of automated decision-making including profiling and meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right to information about the guarantees under Article 46 GDPR if your data is passed on to third countries;
- Right to rectification in accordance with Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;~ - Right to deletion in accordance with Art. 17 GDPR: You have the
right To request deletion of your personal data if the requirements of Article 17 Paragraph 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to establish, exercise or defend legal claims;
- Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is verified if you request the deletion of your data due to unlawful data processing reject and instead request the restriction of the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have objected for reasons relating to your particular situation, as long as this is still the case it is not clear whether our legitimate reasons outweigh them;
- Right to information according to Art. 19 GDPR: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to inform all recipients to whom the personal data concerning you have been disclosed this correction or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability in accordance with Art. 20 GDPR: You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible, if this is technically feasible is;- Right to revoke your consent in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to data processing at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent.
- Right to complain in accordance with Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State, without prejudice to any other administrative or judicial remedy , where you live, work, or where the alleged violation occurred.
9.2 Right to object: If we process your personal data on the basis of our overriding legal interests, you have the right to object to this processing at any time with future effect for reasons relating to your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, further processing is reserved if we can demonstrate comprehensive reasons for the processing that outweigh your interests, fundamental rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.
If we process your personal data for direct advertising purposes, you have the right to object at any time to the processing of your personal data for the purposes of such advertising. You can object as described above. If you exercise your right to object, we will stop processing the relevant data for direct advertising purposes.


10) Duration of storage of personal data
The duration of storage of personal data depends on the respective legal retention periods (e.g. commercial and tax law retention periods). After the deadline has expired, the relevant data will be routinely deleted unless it is no longer required to fulfill or initiate the contract and/or we have no legitimate interest in further storage.